Privacy policy.
Arizet Labs is a technology company. We build and operate trading software, risk and analytics infrastructure, and skill-based contest platforms. We are not a broker, dealer, exchange, or investment adviser. We do not custody customer funds or execute trades on customers' behalf. Arizet | The Desk is a software platform combining proprietary trading tools, a simulated-trading environment, skill-based contests with cash prizes, and a rating-based competitive community. Real-money activities (funded-account allocations and the Pool Manager track) are operated by independent third-party firms under separate written agreements, not by Arizet Labs.
1. What this policy covers
This Privacy Policy describes how Arizet collects, uses, and discloses information when you use our products and services. It applies to all Arizet Services unless a specific product has its own privacy notice that supersedes this one.
Arizet operates through two entities, and the data controller depends on the service you use. For the consumer-facing Arizet | The Desk service, the data controller is Arizet Labs ME Limited, a company registered in Cyprus (Reg. No. HE 488153; registered office Panagias Trooditissis 11, Lakatamia, 2322, Nicosia, Cyprus). For Arizet's technology, infrastructure, and business products, the data controller is Arizet Labs, LLC (Atlanta Financial Center, 3343 Peachtree Rd NE, Ste. 145-448, Atlanta, GA 30326, USA). Where Arizet Labs, LLC provides the technology and infrastructure underlying The Desk, it does so as a processor acting on behalf of Arizet Labs ME Limited. In this policy, "Arizet," "we," "us," and "our" refer to the controller applicable to the service in question.
2. Information we collect
We collect the following categories of information:
Account information you provide
- Name, email address, phone number, country of residence
- Date of birth and government ID for KYC purposes where required
- Payment information processed by our payment partners (we do not store full card numbers)
- Profile information you choose to provide (trading background, goals, etc.)
Trading and platform activity
- Trades placed in simulated and live accounts, including timestamps, instruments, sizes, P&L
- Platform usage data (logins, page views, feature engagement)
- Behavioral signals computed by the Trading Quality scoring engine
- Tournament entries and results
- Messages and content you post in community rooms and forums
Technical information
- IP address, device identifiers, browser type, operating system
- Approximate location derived from IP address (for compliance with regional restrictions)
- Cookies and similar tracking technologies (see Cookies section)
3. How we use information
We use collected information to:
- Provide and operate the Services
- Compute Trader Rating and other behavioral analytics
- Process payments and payouts
- Verify identity and prevent fraud
- Detect coordinated multi-account schemes, automated gaming of rankings, and other forms of platform abuse
- Communicate with you about your account, billing, and service updates
- Send marketing communications (you may opt out at any time)
- Comply with applicable legal obligations
4. How we share information
We share information only as described here:
With service providers
We use third-party service providers for hosting, payments, KYC verification, analytics, communications, and similar operational functions. These providers receive only the information needed to perform their function and are contractually obligated to protect it.
With third-party prop firms
If you elect to pursue a funded-account opportunity operated by one of the independent third-party prop firms accessible through Arizet products, we will share relevant identification and trading-history information with that third-party firm to enable the funded-account relationship. This sharing is opt-in. It doesn't happen unless you proactively engage with a third-party firm's offering. The third-party firm becomes an independent controller of your information for purposes of operating that funded account, and is bound by its own privacy and regulatory framework.
For legal compliance
We may disclose information when required by applicable law, valid legal process, or to protect the rights, property, or safety of Arizet, our users, or others.
In aggregated or anonymized form
We publish aggregated, anonymized data (industry research reports, blog posts citing trader statistics) that cannot reasonably be used to identify any individual user.
What we do not do: We do not sell your personal information to third parties for their marketing purposes. We do not allow trackers from advertising networks to follow you across the open web after you've used our Services.
5. Data retention
We retain personal information for as long as your account is active plus a reasonable period thereafter (typically 7 years) for compliance, financial reconciliation, and dispute resolution purposes. Some categories of data (aggregated trading statistics used in our research reports) are retained indefinitely in anonymized form.
6. Your rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account and associated personal information (subject to retention requirements)
- Export your data in a portable format
- Opt out of marketing communications
- Object to certain processing
To exercise these rights, contact connect@arizet.com. We respond to verified requests within 30 days.
7. International transfers
Arizet operates globally with engineering centers in the United States, Canada, and Armenia. By using the Services, you understand that your information may be processed in countries other than your country of residence. We implement appropriate safeguards (standard contractual clauses, equivalent protections) for cross-border transfers of EU and UK personal data. In particular, personal data held by Arizet Labs ME Limited (Cyprus) for the consumer-facing The Desk service may be transferred to and processed by Arizet Labs, LLC (United States) in its capacity as technology and infrastructure provider, subject to those safeguards.
8. Cookies
We use cookies and similar technologies for essential platform functionality (keeping you logged in, remembering preferences), analytics (understanding feature usage), and security (detecting fraudulent activity). You can control cookies through your browser settings; some Services may not function correctly with cookies disabled.
9. Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, audit logging, and regular security testing. No system is perfectly secure; in the unlikely event of a data breach affecting your personal information, we will notify you and applicable regulators as required by law.
10. Children
The Services are not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it.
11. Changes
We may update this Privacy Policy periodically. Material changes will be announced via email to registered users and posted on this page at least 30 days before taking effect.
12. Contact
Privacy questions, requests, or complaints: connect@arizet.com. For The Desk, the controller is Arizet Labs ME Limited, Panagias Trooditissis 11, Lakatamia, 2322, Nicosia, Cyprus (Reg. No. HE 488153). For Arizet technology and business products, the controller is Arizet Labs, LLC, Atlanta Financial Center, 3343 Peachtree Rd NE, Ste. 145-448, Atlanta, GA 30326, USA. We also have a designated EU representative for GDPR purposes; details available upon request.